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Privacy Policy

Last updated:

Hyperflow ("we", "us", or "our") is a Toronto-based IT solutions provider. We respect your privacy and are committed to protecting your personal data. This policy describes how we handle information when you visit our website, use our services, or engage with us for custom software, AI workflows, or consulting (the "Services").

We may collect and process the following data:

  • Contact data — such as your name, email address, phone number, and organization details when you reach out to us.
  • Project data — confidential information, files, and requirements you share with us during consultations, discovery phases, or service delivery.
  • Usage data — such as pages visited, approximate location (derived from IP), device type, and timestamps.
  • Technical data — such as browser type, cookies, and similar technologies used to analyze website traffic.

We use the collected information to:

  • Provide, operate, and deliver our tailored IT and consulting Services;
  • Communicate with you about project updates, security, and support;
  • Improve our website performance and user experience;
  • Comply with applicable Canadian and international laws to protect our rights, safety, and security.

We and our partners may use cookies, local storage, and similar technologies for essential operation, analytics, and performance improvements. You can control or disable cookies through your browser settings.

We do not sell your personal data. We may share information with trusted third-party service providers who assist us with hosting, analytics, and communications, subject to strict confidentiality agreements. We may also disclose information if required by law or to protect users and the public.

Depending on your jurisdiction (such as under PIPEDA in Canada), you may have the right to access, correct, update, or request deletion of your personal data. Contact us directly to exercise these rights.

We employ industry-standard security measures to protect your information. We retain your data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer period is required by law.

We may update this policy periodically to reflect changes in our practices or relevant laws. We will post the updated version on this page and revise the "Last updated" date accordingly.

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out via the contact options on our website or email us directly at michael.cheng@hyperflow.sh.